Protecting your privacy is important to us. This policy applies to the collection, use, and disclosure of your personal information, whether you are seeking to become, are, or were a client of the company. Centre Canadien de Cr\u00e9mation’s services operate in Quebec. This policy applies to the personal information we hold or that is under our control, including information we have exchanged with other funeral complexes or government organizations, and information disclosed to third parties for storage or processing purposes. However, this policy does not apply to third parties that you may be invited to contact, for example, through our website. This policy is designed to comply with Canadian federal and provincial privacy laws and is intended to explain how we collect, use, and disclose your personal information.<\/p>\r\n
Personal information means any information that relates to a natural person and allows that person to be identified, regardless of the nature of its medium and regardless of the form in which it is accessible: written, graphic, audio, visual, computerized, or otherwise. Information about a business or partnership is not personal information. Consent to the collection, use, and disclosure of personal information must be clear, free, and informed. It must be given for specific purposes. Given the nature and sensitivity of the information, consent may be explicit (such consent may be given orally, in writing, or electronically) or implicit (for example, when you voluntarily provide us with personal information). Generally, we will obtain your consent to the collection, use, and disclosure of your personal information at the time the information is collected, except in other cases and under the conditions provided for by law. You may withdraw your consent at any time, subject to legal and contractual restrictions and reasonable notice. Please note that if you choose to withdraw your consent, we may no longer be able to provide you with certain products or services.<\/p>\r\n
We only collect personal information that is necessary for the business relationship we maintain with you. For example, we may collect personal information about you when you request a product or service, or when you submit a question, comment, or suggestion by phone or electronically. In addition, personal information about you may be collected as part of our relationship with you if such collection is necessary to enable us to provide you with continuous service. The personal information collected may include, among other things:<\/p>\r\n
As a general rule, we will collect personal information directly from you. However, we may also collect personal information about you from third parties, with your consent or without your consent where permitted by law, for example when collection from a third party is necessary to ensure the accuracy of the information provided, or if the third party is authorized to disclose your personal information. Your use of our website also allows us to establish non-personal statistics regarding the number of visits, most-visited pages, referring site data, etc. To do this, our website, like most sites, uses cookies that are stored on your computer when you visit our site. Most internet browsers allow you to delete cookies from your computer’s hard drive, prevent them from being saved to your hard drive, or receive a warning before they are saved. However, your use of, or ability to access, certain features of our website may be affected as a result. Please refer to your browser’s instructions or Help section to learn more about these features.<\/p>\r\n
We may use your personal information for the following purposes, among others:<\/p>\r\n
Your personal information will not be used for purposes other than those mentioned above unless we have obtained your consent or in cases and under conditions provided for by law. We recognize that, except in the cases described below and under the conditions provided for by law, the disclosure of personal information requires your consent when the information is disclosed to a third party. In accordance with applicable law, for example, personal information about you may be disclosed by us, without your consent, to the following persons:<\/p>\r\n
Access to your personal information within the company does not require your consent, but is strictly limited to persons for whom the information is necessary for the performance of their duties. Unauthorized access to or disclosure of personal information by an employee is strictly prohibited and will result in disciplinary action. Similarly, the exchange of personal information about you between members of Centre Canadien de Cr\u00e9mation’s services does not require your consent if the personal information is necessary to enable them to assist us in the business relationship we maintain with you. We may also share your personal information, without your consent, with our agents, mandataries, consultants, data managers, and other service providers if the information is necessary for the performance of their mandate or service contract. In all cases, personal information about you will be used to provide specific services and will be kept confidential in accordance with this policy. Please note that if a third party to whom we transmit personal information about you operates in a foreign jurisdiction, local legislation may permit third parties to otherwise access your personal information without your consent.<\/p>\r\n
We have implemented a series of reasonable security measures, taking into account the sensitivity of the information, the purpose of its use, its quantity, its distribution, and its medium, in order to protect your personal information against loss and theft, as well as against unauthorized consultation, disclosure, copying, use, and modification. These security measures include:<\/p>\r\n
We also implement the measures necessary to ensure that all of our managers and employees are informed of the content of this policy and comply with it at all times. We further recognize the importance of ensuring that personal information is accurate, complete, and up to date, and we implement reasonable measures to ensure the accuracy and updating of the information used and disclosed. However, you are responsible for informing us of any significant changes to your personal information that may occur during our business relationship. We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, to meet legal retention requirements, and for as long as necessary to protect our legitimate business interests.<\/p>\r\n
You have the right to request to consult or obtain a copy of your personal information held by us. You may also request that your personal information be corrected if it is inaccurate, incomplete, or ambiguous, or if its collection, disclosure, or retention is not authorized by law. Any question regarding this policy or the collection, use, or disclosure of personal information, including requests for access or correction, must be made in writing to the following address:<\/p>\r\n
Centre Canadien de Cr\u00e9mation Attn: Customer Service 417 rue St-Pierre, suite 401 Montr\u00e9al, Qu\u00e9bec H2Y 2M4<\/p>\r\n
We will respond to any request for access or correction within 30 days of receipt of the written request. In the event that we refuse to provide or correct the information, we will provide you with the reasons supporting our refusal, subject to restrictions provided for by law, and will inform you of your recourse options.<\/p>\r\n
We reserve the right to modify the content of this policy at any time. Any changes made will appear on our website. We recommend that you print a copy of this policy for your records and review this section of our website periodically.<\/p>\r\n","protected":false},"excerpt":{"rendered":"
Protecting your privacy is important to us. This policy applies to the collection, use, and disclosure of your personal information, whether you are seeking to become, are, or were a client of the company. Centre Canadien de Cr\u00e9mation’s services operate in Quebec. This policy applies to the personal information we hold or that is under […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-309","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n